Location : Washington D.C.
Duration : Full time
Prospective employee should have good communication skills as well as a strong understanding of all Microsoft platforms including the setup and maintenance of the following:
Troubleshoot PC and laptop hardware, XP operating system and MS Office issues
Software/Operating System/Hardware installation/upgrades
Respond to helpdesk trouble tickets
Manage and create new user accounts
Manage IT web accounts
Assist System Administrators with IT needs .
Information Technology or related major with 12-24 months experience in a desktop support position preferred
Strong Windows XP and PC Hardware installation and troubleshooting skills
Working knowledge of Microsoft Office
Basic understanding of TCP/IP for network connectivity troubleshooting .
Required Skills and Abilities:
Scripting languages a plus ,
Trouble ticketing systems ,
Basic networking .
Education : Bachelor's degree or comparable work experience preferred
When you email us your resume, please also include the following: Your salary requirements If you are legally authorized to work in the US Email copy of MS Word resume to: firstname.lastname@example.org